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We transform your negative experience into a positive one!

With our 10-star experience, we guarantee that you will be completely satisfied. We work hard every day to fulfill this promise, but sometimes we unintentionally cause a negative experience. As the #1 software specialist, we believe that you not only deserve a fantastic experience, but also that you deserve a good solution if something goes wrong. Our aim is even to exceed your expectations in resolving your complaint! Feel free to share your negative experience with our customer service!

Our specialists are ready to assist you. We promise to turn your negative experience into a positive one! Our customer service responds to emails within 4 hours during opening hours. If you send us a WhatsApp message, you will receive a response within 1 hour!

 I have a complaint!

To turn your complaint into a solution that exceeds your expectations, we need the following information from you:

  • What is your order number?
  • What is your phone number? (We would like to contact you by phone!)
  • How did the situation arise?
  • Where do you think we fell short?
  • What can we do to resolve your complaint?
  • What is the most desirable solution for you?

We see your complaint as a learning and improvement point. Your feedback ensures a structural improvement for all our customers!

 I'm very satisfied!

Are you satisfied with our service? Have you had a great experience with us? If you're happy with what we do, we're happy to share in that joy! Compliments are always welcome and make us happy. We don't actively ask for them, but we'll appreciate it if you let us know how satisfied you are! 

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