Returns & testing
Returning an order will always be free. You can request a return up till 1 month after your purchase. Once we receive your request, we'll process it.. If the seal on your license key hasn't been broken yet, we'll accept your request. You'll receive a refund equal to the full purchase amount within 10 work days.
The correct product
2GO Software UK guarantees that you'll receive the correct product from us. All products are 100% original and guaranteed to be along the specifications on our website. We guarantee that you'll receive workingthe software will work by offering you an installation-guarantee. We'll assisst you with the installation in case you encounter any issues.
Terms & procedure
At 2GO Software we don't like to overcomplicate things. We'll explain all conditions for a return (and associated method of work). You can read all about on the page Return conditions.
Reflection time & free trial
If you purchase a product that you've never used before, most of the time you can try it for free. No test version but the original product with all features. 90% of the time these trials will last for 1 month. Sometimes longer or shorter. Make use of these free trials to test all features and to see if you're satisfied with this product. Once you're satisfied you can retrieve you license key from our website and activate it in the software.
Besides the lawful guarantee (based on the Dutch legislation for webshops) which you'll receive from all brands we sell, 2GO Software offers an extra guarantee. This means that products that do not work will be repaired or replaced. When you buy a product from us, we guarantee that the software will work for the duration as stated on our website. As soon as you buy a product, we guarantee that it'll work for the duration as advertised on our website.