Business hours 2GO Software
At 2GO Software we are happy to help you so that you can download, install and activate the software as quickly and easily as possible!
We already do this thanks to our comprehensive guide that helps you step by step with a correct activation of the license, but also through the many help pages that are present. In addition to all the available information for installing the software yourself, there is also a team of specialists available who would like to help you further in case you need help.
We deliberately choose not to offer telephone support. Our goal is to offer our products and services to you at the lowest possible price and the highest possible quality. Therefore, we do not have an expensive call center. This is why we can pass on this savings directly to our customers. This gives you as a customer much more value for money!
In addition, email and chat has also proven to be a much more suitable medium for support. Because that gives us the opportunity to send images or give you a link to the manual. This is not possible through telephone contact. Because we can't see your display and don't see what you're doing, it's not possible to give good phone instructions in most cases. An additional advantage is that you as a customer also have the opportunity to respond with photos or links that show what you mean. That can clarify a lot for us so we can help you even better.
- Email: On weekdays we answer every email within 24 hours. During office hours even within 4 hours!
- Chat: On the chat we can be reached on weekdays between 9:00 and 16:30 (CET). We answer within 1 minute!
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Would you like to contact us? Please visit our customer service page.