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Contact Us

Do you wish to contact us? Use the contact details below. For frequently asked questions you can check the Customer service page at the top.

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Email: [email protected]

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Complaint

Does your complaint remain after contacting our customer service? Of course we will gladly resolve this for you. You can file a complaint through our address: [email protected]. You will receive a response to your complaint within 48 hours.

  1. Always first report your complaint to [email protected] . There is a team of people waiting for you to help you. Our customer service responds on working days within 4 hours on your email.
  2. . Can't resolve the issue with the customer service or does your problem become a complaint? Send a description of your complaint to [email protected] . In the description of your complaint, we would like to read:
    1. How did the complaint arise?
    2. In what way have you already discussed the complaint with us?
    3. Where have we failed to solve your complaint?
    4. What can we do to solve the problem?
Liever telefonisch contact? +31850292122 voor Nederland of +3278487428 voor Belgie. Bereikbaar Maandag t/m Vrijdag tussen 9:00 en 17:00.

Webshop Trustmark

2GO Software is a proud partner of the Webshop Trustmark. This means buying safely and confidently via our website. The webshop quality mark can also help to mediate in resolving complaints. If we do not come to a solution together, you can have your complaint handled by the Webshop Trustmark. Via the form on the website of the Webshop Trustmark you can contact: https://www.keurmerk.info/en/consumers/report/ .

Company information


Twentepoort Oost 3a
7609RG Almelo
The Netherlands

COC: 64945731
VAT: NL855914841B01

Bank details:
IBAN: NL 91 RABO 0322899389
BIC: RABONL2U

We work with Adyen as our payment provider